Refund Policy
Given the nature of our product, we can not accept returns. However, we are happy to replace a faulty product. Exchanges are managed on a case by case basis. If you have a product with an "invalid" result, please email us at weedalizer@thercu.org with the following information:
We will review the information and happy send a replacement to you. Shipping fees for the replacement product are to be paid by the customer.
- Photo of the product and its invalid result (NOTE: photo must be taken within 15 minutes after taking the test)
- Photo of the product packaging (front and back)
- Receipt of purchase
- Your mailing address
We will review the information and happy send a replacement to you. Shipping fees for the replacement product are to be paid by the customer.